Overbooking concerns

I hear that during busy periods, hotels sometimes overbook – how can I be sure my reservation will be honored?

Because travel to colleges and universities for special events creates a high demand for accommodations, this does sometimes happen, for reasons explained here. When it happens, it mostly affects standard room configurations because of their popularity and pricing. In most cases the hotel will try to provide a reasonable alternative, but options may be limited. The type of response you receive is at the discretion of the hotel and there is no guarantee.

For that reason we recommend that if you are visiting the campus during a high demand period, you call the hotel prior to your visit to confirm your plans and firm up your room availability.

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